say hi to mia!

MidWest America’s Digital Assistant, Available 24/7
- Voice Assistance Coming Soon - 

Mia, our Digital Assistant, is here and ready to help you anytime, day or night. You can chat with Mia right now on our website using the icon at the bottom right of your screen to quickly get answers to your banking questions.

Coming soon: Mia will also be available through our phone system with new Voice Assistance, giving you even more ways to get the help you need—right when you need it.

Mia can answer common and frequently asked questions such as:

• What are your hours at the Waynedale Branch?
• How do I apply for a loan?
• What is my account balance?
• I forgot my password to digital banking – how can I log in?
• What is my account number?
• When is my loan payment due?

Mia is designed to make your experience faster and more convenient, helping you find information anytime, day or night. And if you ever prefer to speak with a MidWest America team member during business hours, that option is always available. We’re here to give you more choices and make banking as easy as possible.

We encourage you to give Mia a try online today. And keep an eye out for Voice Assistance launching soon when you call 800-348-4738.

*Note: Account-specific and transaction information is available after setup. The first time you use Mia for phone banking, you’ll be prompted to create a PIN.